Sprint Update

Sprint Rebate

Well I guess Sprint was mistaken or they didn't expect to be be called out. Here is what they had to say today:

Dear Justin Winter:          Rebate ID: XXXXXX17

Thank you for contacting the Sprint/Nextel Rebate Center. We apologize for any inconvenience; please disregard any invalid information regarding your rebate. We are pleased to inform you that your rebate is valid in the amount of $100.00. Your rebate check should be mailed within the next 30 days.

We appreciate your participation in this promotion. To track your rebate online please go to http://www.sprintrebates.com.

Dina
Promotions Customer Service

 

I am glad they rectified the situation, I just wish they would have done what they said they would do from the beginning.

Good times with Sprint (not really)

I bought my Sprint Mogul on 1 Feb 08, I got an instant rebate in-store essentially for my upgrade of my old phone, then I was told I would get a mail-in rebate (the sales clerk put all the documents together for me to mail in). The rebate status is listed below, this isn't the first time I have heard about Sprint doing this with rebates. The same thing just happened to my in-laws when they bought their new phones.


Track Your Rebate Results

Tracking Results: Status Detail

Offer Information for: XXXXXX17

Offer: VARIABLE REWARD AMOUNT DEPENDING ON PRODUCT PURCHASED

Date Received: 02-20-2008

Status: Post Card Printed

Status Detail: All applicable discounts for your recently purchased Sprint Nextel device were given at the time of purchase or are not available based on the upgrade program requirements.


There's a shock, Sprint doesn't want to give someone a rebate so they just have their sales clerks push the rebates so they can later say "you already got all your discounts". Well hopefully they just made a mistake, I emailed them today.

I will update when they get back to me.