Wednesday, March 26, 2008

Good times with Sprint (not really)

I bought my Sprint Mogul on 1 Feb 08, I got an instant rebate in-store essentially for my upgrade of my old phone, then I was told I would get a mail-in rebate (the sales clerk put all the documents together for me to mail in). The rebate status is listed below, this isn't the first time I have heard about Sprint doing this with rebates. The same thing just happened to my in-laws when they bought their new phones.


Track Your Rebate Results

Tracking Results: Status Detail

Offer Information for: XXXXXX17

Offer: VARIABLE REWARD AMOUNT DEPENDING ON PRODUCT PURCHASED

Date Received: 02-20-2008

Status: Post Card Printed

Status Detail: All applicable discounts for your recently purchased Sprint Nextel device were given at the time of purchase or are not available based on the upgrade program requirements.


There's a shock, Sprint doesn't want to give someone a rebate so they just have their sales clerks push the rebates so they can later say "you already got all your discounts". Well hopefully they just made a mistake, I emailed them today.

I will update when they get back to me.

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